Cancellation Policy

Cancel Membership

Your recurring membership may be cancelled at any time. Cancellations may be done in person, by mailing a written notice or by filling out the cancellation form online. To ensure we have accurate information about the account being closed we recommend you include your full name, address, and phone number. We do not accept cancellations over the telephone, email, Facebook, website submission, text message or any other form of communication other than in person or by filling out the cancellation form. If you request a cancellation through one of these outlets your request will not be fulfilled.

How to Cancel

  • Cancellations may be done in person at …destination Dallas Texas
  • By mailing a written notice to 2655 Premier Drive Plano, TX 75075. To ensure we have accurate information about the account being closed we recommend you include your full name, address, birthday, and phone number.
  • By cancellation form on our website.

We do not accept cancellations over the telephone, email, Facebook, website submission, text message or any other form of communication other than in person, by mailed or from the form on our website. If you request a cancellation through one of these outlets your request will not be fulfilled.

Membership Freeze

Another option available outside of cancellation is to freeze your membership for a fee of $10 per month. This is a good alternative if you do not plan to use the membership for more than 30 days (medical issues, gone for the summer, etc.) When you start to use the gym again, you can simply “unfreeze” your membership without paying any administration fees again.