Cancel Membership
Your recurring membership may be canceled at any time. Cancellations may be done by mailing a written notice, or by filling out the cancellation form online. To ensure we have accurate information about the account being closed we recommend you include your full name, address, and phone number. We do NOT accept cancellations over the telephone, email, Facebook, text message, or any other form of communication other than by filling out the cancellation form or a mailed notice to 1300 N. Central Expy. Suite 300 Allen, Texas 75013. If you request a cancellation other than through the form below or by written notice mail to us your request will not be fulfilled.
How to Cancel
By mailing a written notice to 1300 N. Central Expy. Suite 300 Allen, Texas 75013. To ensure we have accurate information about the account being closed we recommend you include your full name, address, birthday, and phone number.
By the cancellation form on our website.
We do not accept cancellations over the telephone, email, Facebook, text message, or any other form of communication other than by mail or from the form on our website. If you request a cancellation other than through the form below or by written notice mail to us your request will not be fulfilled.
Membership Freeze
Another option available outside of cancellation is to freeze your membership for a fee of $10 per month. This is a good alternative if you do not plan to use the membership for more than 30 days (medical issues, vacation, etc.) When you start to use the gym again, you can simply “unfreeze” your membership without paying any administration fees again.
